Customer Exit Survey Email Template: Boosting Customer Retention
Why Customer Exit Surveys Matter
So, what makes a great customer exit survey email template? First and foremost, it should be personalized and addressed to the customer by name. The subject line should be clear and concise, indicating that the email contains a survey. The body of the email should briefly explain the purpose of the survey and how the feedback will be used. The survey itself should be short and to the point, with a mix of multiple-choice questions and open-ended questions to allow customers to provide detailed feedback. Finally, the email should include a clear call-to-action, such as a link to the survey, and a thank you note for the customer's time and feedback.